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Access
and personalize your spam filters
ACCESS YOUR PERSONAL MESSAGE CENTER
CHECK YOUR MESSAGE CENTER FOR QUARANTINED EMAIL
CONFIGURE THE SETTINGS
MONITOR YOUR MESSAGE CENTER
NOTIFICATIONS OF QUARANTINED EMAIL
QUESTIONS?
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ACCESS YOUR PERSONAL MESSAGE CENTER
1.
You will receive an activation notice that contains password
instructions for accessing your Message Center with a link
to the login page. To log in, enter your email address and
your password. Log in at http://login.postini.com/exec/login.
If your login fails, you will be provided with instructions
for how to retrieve your password.
2. You will be supplied a temporary password and will be
asked to choose a personal password when you first log in.
3.
After you log in, you will see a new screen on the Message
Center. If suspicious messages have been quarantined they
will be displayed. You are the only one that has access
to this password-protected site.
CHECK
YOUR MESSAGE CENTER FOR QUARANTINED EMAIL
For any messages quarantined as junk email, you can read
the sender and subject of the suspicious messages and choose
whether you would like them removed or delivered.
1.
To remove or deliver multiple messages at one time, select
any messages using the checkbox next to each message or
use the one checkbox in the header to select/unselect them
all at once.
2. To read the body of the message, click on the subject
line. Once you read the message, you can decide whether
to remove or deliver it.
Remove:
If you select remove, the message will not be delivered
to your inbox. The message is moved to the "Removed"
folder where it will expire on a periodic basis.
Deliver:
Legitimate email should be delivered to your inbox. After
you select "Deliver" a message, you'll be prompted
whether or not you want to "approve" the sender
to your Approved Senders list. Approving this will prevent
future messages from that address from being quarantined
in your Message Center. Delivered messages are moved to
the "Delivered" folder.
CONFIGURE
YOUR SETTINGS
You can adjust your settings at any time to better suit
your personal preferences.
At
the top of your Message Center, click "Junk Email Settings".
The link will display a green or red button to show whether
the service is active or inactive.
Junk
Email Settings
•
On/Off
The spam filters are turned on for you by default (the "ON"
button is green). If you wish to disable the spam filters,
click the "OFF" button.
• Spam Filters
The spam filters enable you to select the sensitivity of
different categories of offensive email. Select your level
of tolerance for each category. We recommend you monitor
your Message Center frequently after filters are set in
order to see what is quarantined and make any adjustments.
•
Sender Lists
Block or approve specific senders ("user@company.com")
or domains ("company.com") by entering addresses
manually. It is recommended that you add family, friends,
and associates to the Approved Sender list so messages from
these people will automatically bypass the filters. PLEASE
NOTE: most professional spammers continually change their
address to avoid such tactics. The heuristic spam filters
are effective enough to identify 95% of spam without using
the Blocked Sender list.
MONITOR YOUR MESSAGE CENTER
Initially, we suggest you monitor your Message Center often.
The junk email filters "remember and learn" from
your interaction, and become more accurate with time. You
can approve or block senders and adjust the filter tolerances
to make the service more effective.
NOTIFICATIONS
OF QUARANTINED EMAIL
You will receive a periodic notice of all junk mail held
in your Message Center. You can visit your Message Center
to review them, or take no action. Quarantined messages
will be automatically deleted on a periodic basis as determined
by your email provider.
QUESTIONS
OR TECHNICAL PROBLEMS
Contact the technical support team by clicking "Contact
Support" at the bottom of the Message Center if you
have questions.
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